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Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage ハードカバー – 2011/6/21

4.5 5つ星のうち4.5 83個の評価

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Beyond Performance 2.0: A Proven Approach to Leading Large-Scale Change
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The secret of achieving and sustaining organizational excellence revealed In an ever-changing world where only a third of excellent organizations stay that way over the long term, and where even fewer are able to implement successful change programs, leaders are in need of big ideas and new tools to thrive. In Beyond Performance, McKinsey & Company's Scott Keller and Colin Price give you everything you need to build an organization that can execute in the short run and has the vitality to prosper over the long term. Drawing on the most exhaustive research effort of its kind on organizational effectiveness and change management, Keller and Price put hard science behind their big idea: that the health of an organization is equally as important as its performance. In the book's foreword, management guru Gary Hamel refers to this notion as "a new manifesto for thinking about organizations." * The authors illustrate why copying management best practices from other companies is more dangerous than helpful * Clearly explains how to determine the mutually reinforcing combination of management practices that best fits your organization's context * Provides practical tools to achieve superior levels of performance and health through a staged change process: aspire, assess, architect, act, and advance. Among these are new techniques for dealing with those aspects of human behavior that are seemingly irrational (and therefore confound even the smartest leaders), yet entirely predictable Ultimately, building a healthy organization is an intangible asset that competitors copy at their peril and that enables you to skillfully adapt to and shape your environment faster than others giving you the ultimate competitive advantage.

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著者について

Scott Keller is a director in the Southern California office of McKinsey & Company, and leads its transformational change practice inthe Americas. He has published several articles on change management and organizational behavior, as well as a book for colleagues and clients. He holds an MBA and a BS in mechanical engineering from the University of Notre Dame and has worked as a manufacturing manager with Procter & Gamble and a photovoltaic engineer for the U.S. Department of Energy. Outside McKinsey, Scott is a cofounder of Digital Divide Data, an award-winning social enterprise that utilizes a sustainable IT service model to benefit some of the world's most disadvantaged people.

Colin Price is a director in McKinsey's London office, and leads its organization practice worldwide. He has advised many of the world's largest corporations, several national governments, and a number of charitable institutions. His booksinclude Mergers (with his colleague David Fubini and Maurizio Zollo of INSEAD), and Vertical Take-Off (with Sir Richard Evans, former chairman of British Aerospace). He holds degrees in economics, industrial relations and psychology, and organizational behavior. He is an associate fellow at Saïd Business School, University of Oxford, and a visiting professor at Bath University.

登録情報

  • 出版社 ‏ : ‎ John Wiley & Sons Inc (2011/6/21)
  • 発売日 ‏ : ‎ 2011/6/21
  • 言語 ‏ : ‎ 英語
  • ハードカバー ‏ : ‎ 280ページ
  • ISBN-10 ‏ : ‎ 1118024621
  • ISBN-13 ‏ : ‎ 978-1118024621
  • 寸法 ‏ : ‎ 15.88 x 3.18 x 23.5 cm
  • カスタマーレビュー:
    4.5 5つ星のうち4.5 83個の評価

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Rajan
5つ星のうち5.0 What matters when it comes to corporate performance.
2019年8月16日にインドでレビュー済み
Amazonで購入
Great insights on how to perform as a corporate. What essentials you must focus on based on solid data from Mckinsey research. Loved reading it.
Jeremy Sweeney
5つ星のうち5.0 Clear, compelling and credible.
2014年2月19日に英国でレビュー済み
Amazonで購入
This book has something new and important to say to those responsible for businesses; and says it in a way that is clear, compelling and credible.
Jim Clemmer
5つ星のうち5.0 Extensively Researched and Clearly Written
2011年8月28日にアメリカ合衆国でレビュー済み
Amazonで購入
This is an outstanding book that should become a classic for its extensive research on leadership and organization effectiveness. It's based on "surveys on the drivers of organizational performance and health from more than 600,000 respondents from 500 organizations across the globe, surveys on the experience of transformational change from more than 6,800 CEOs and senior executives, reviews of more than 900 books and articles from academic journals, one-on-one interviews... the culmination of one of the most extensive research efforts ever undertaken in this area."

Keller and Price reinforce the decades of accumulating research showing that roughly 70% of organizational change programs fail. Central to that high failure rate are huge shortfalls in developing the "soft skills" of leadership and culture. This is what the authors mean by going beyond performance ("what an enterprise delivers to its stakeholders in financial and operational terms") to organizational health ("the ability of an organization to align, execute, and renew itself").

Beyond Performance is misnamed. The book should really be entitled "Healthy Performance." Keller and Price provide strong and well reasoned arguments -- underpinned by their massive research -- for balancing hard performance results with soft health factors. Highly effective organizations have both. This balancing of management versus leadership is central to The CLEMMER Group's work and the foundation of 
The Leader's Digest: Timeless Principles for Team and Organization Success  (as introduced in Chapter One).

But it's through the so-called "soft skills" (that can be very hard to implement) that teams and organizations get results; "... change programs with clearly defined aspirations for both performance and health are 4.4 times more likely to be extremely successful than those with clear aspirations for performance alone..." Although balancing both management and leadership is critical (I often liken it to asking which wing of the plane you'd like to do without), Keller and Price focus on health because their research overwhelming shows "most companies already know how to keep an eye on performance; it's their health that more often suffers from neglect."

Beyond Performance is full of examples and practical advice. A very useful feature of the book is its implementation models and frameworks. A central model is the "five frames" they call the "5As" with chapters organized around each one:

Aspire: Where do we want to go?
Assess: How ready are we to go there?
Architect: What do we need to do to get there?
Act: How do we manage the journey?
Advance: How do we keep moving forward?

Keller and Price go on to identify, "three attributes of organizational health; internal alignment, quality of execution, and capacity for renewal." These are supported and sustained with "a definition of organizational health that consists of nine elements that combine in different ways to support and sustain them:
1. Direction
2. Leadership
3. Culture and Climate
4. Accountability
5. Coordination and Control
6. Capabilities
7. Motivation
8. External orientation
9. Innovation and Learning"

I must confess; a big reason I love Beyond Performance is because it provides such deep research and further validation to the leadership and organization development approaches we've used successfully for three decades. When used as directed, this works! In fact, the authors should be much stronger in their writing style, conclusions, and advice. The editing should have been tighter to eliminate redundant words, awkward sentences, and waffling phrases.

I highly recommend Beyond Performance to leaders looking for transformation pathways to peak performance. It's also an extremely useful field guide for human resources, organization development, senior safety, lean, or service/quality professionals and similar senior support executives building healthier and higher-performing organizations.
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Allan Katz
5つ星のうち3.0 many of the corporate examples cited have experienced poor performance since the book was written
2017年9月11日にカナダでレビュー済み
Amazonで購入
Too many outdated references...many of the corporate examples cited have experienced poor performance since the book was written.
Rohan K. Abraham
5つ星のうち5.0 Useful!
2018年7月19日にインドでレビュー済み
Amazonで購入
Great book. Useful information.