Delivered quickly but not the easiest to set up for foreigners. We needed help from a friend to get it set up and we needed to provide extra documents (juminhyo).
I have no problem with this product. I think it got a lot of bad reviews because people think it contains sim card. Nonono. This product gives you an private code and makes the 3000 yen processing fee 0. After you sign up on their website with the code, you get sim card on mail(and a separate mail for user name and password which you need to activate the sim). I got sim card first and the mail came about an hour later. You can imagine what I was trying to figure out during that one hour period^-^!
Also if you need a phone, there is tcl 10 l for ocn on Amazon which is a separate order.