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2011-12-04 Carrier IQに関する各社のコメント このエントリーを含むブックマーク このエントリーのブックマークコメント

OS作ってる会社が入れてるのはiOSだけ...。

Android全部が危なくてiPhoneは入ってるけど大丈夫みたいな報道の仕方はフェアじゃないよなぁ。


Apple:

We stopped supporting Carrier IQ with iOS 5 in most of our products and will remove it completely in a future software update. With any diagnostic data sent to Apple, customers must actively opt-in to share this information, and if they do, the data is sent in an anonymous and encrypted form and does not include any personal information. We never recorded keystrokes, messages or any other personal information for diagnostic data and have no plans to ever do so.


Google:

which has never shipped CarrierIQ on its Nexus devices

We do not have an affiliation with CarrierIQ. Android is an open source effort and we do not control how carriers or OEMs customize their devices.


Microsoft:

Since people are asking -- Windows Phones don't have CarrierIQ on them either.


RIM:

RIM does not pre-install the Carrier IQ app on BlackBerry smartphones or authorize its carrier partners to install the Carrier IQ app before sales or distribution... RIM also did not develop or commission the development of the Carrier IQ application, and has no involvement in the testing, promotion, or distribution of the app.

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黒判定されたHTCとSamsungはCarrier IQは携帯電話会社の要求で入れているとの主張。

HTCは独自のエラーレポーティングツールがあるが、オプトインしているとの説明。


HTC:

Statement 1: HTC, like most manufacturers, has an opt-in error reporting function built in to our devices. If your phone experiences an error, you have the option of 'Telling HTC' so we can make improvements to our phones. Details about this are in our privacy policy on each device and in order for data to be collected, you have to opt-in. If you do opt-in, we protect your privacy by de-identifying and encrypting the data. HTC is committed to protecting your privacy and that means a commitment to clear opt-in/opt-out as the standard for collecting any information we need to serve you better.


Statement 2: Carrier IQ is required on devices by a number of U.S carriers so if consumers or media have any questions about the practices relating to, or data collected by, Carrier IQ we'd advise them to contact their carrier. It is important to note that HTC is not a customer or partner of Carrier IQ and does not receive data from the application, the company, or carriers that partner with Carrier IQ. HTC is investigating the option to allow consumers to opt-out of data collection by the Carrier IQ application.


Samsung:

Some Samsung mobile phones do include Carrier IQ, but it's very important to note that it's up to the carrier to request that Samsung include that software on devices. One other important point is that Samsung does not receive any consumer user information from the phones that are equipped with Carrier IQ.


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通信会社の発表。

Verizonは100%潔白だとのこと。

AT&TとSprintは使ってたみたいですね。

両社の白ロムを輸入して使っている方はご注意を。

あ、そういやauってSprintのHTC端末を流用した端末売ってなかったっけ?


AT&T:

In-line with our privacy policy, we solely use CIQ software data to improve wireless network and service performance.


Sprint:

Carrier IQ provides information that allows Sprint, and other carriers that use it, to analyze our network performance and identify where we should be improving service. We also use the data to understand device performance so we can figure out when issues are occurring. We collect enough information to understand the customer experience with devices on our network and how to address any connection problems, but we do not and cannot look at the contents of messages, photos, videos, etc., using this tool. The information collected is not sold and we don't provide a direct feed of this data to anyone outside of Sprint.

Sprint is well known for our serious commitment to respecting and protecting the privacy and security of each customer's personally identifiable information and other customer data. A key element of this involves communicating with our customers about our information privacy practices. The Sprint privacy policy makes it clear we collect information that includes how a device is functioning and how it is being used. Carrier IQ is an integral part of the Sprint service. Sprint uses Carrier IQ to help maintain our network performance.


Verizon:

To be 100% clear: Carrier IQ is *not* on Verizon Wireless phones.


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その他の会社。

ソニエリ端末には入っていないようです。

ただし、

"The exception is in the U.S when required by carriers."

とのこと。

なんでアメリカの携帯電話会社が求めてきたときのみ、例外なの?

やっぱり噂通りアメリカの国策(テロ対策とか)で入れてるんじゃ?なんて邪推してみたくなりますねw

Sony Ericsson:

Sony Ericsson does not install or support Carrier IQ on its devices. The exception is in the U.S when required by carriers. Sony Ericsson does not receive or gather any information or data collected by Carrier IQ. For questions regarding Carrier IQ, we recommend consumers to contact their operator.


Bell:

Bell doesn't install or support Carrier IQ or similar programs. You may want to connect with the device manufacturers for the industry-wide perspective.


Fido:

Carrier IQ is not on any of our devices.


HP:

HP does not install nor authorize its partners to embed Carrier IQ on its webOS devices.


Nokia:

Nokia is aware of inaccurate reports which state that software from Carrier IQ has been found on Nokia devices. Carrier IQ does not ship products for any Nokia devices, so these reports are wrong.


Rogers:

Hi all. I'm happy to confirm that we have investigated and Carrier IQ is NOT on any of our devices


T-Mobile:

T-Mobile utilizes the Carrier IQ diagnostic tool to troubleshoot device and network performance with the goal of enhancing network reliability and our customers' experience . T-Mobile does not use this diagnostic tool to obtain the content of text, email or voice messages, or the specific destinations of a customers' internet activity, nor is the tool used for marketing purposes.